We are Viable

your technology partners in the workplace

customer first     -     integrity     -     ownership     -     teamwork

About Us
Our "Whatever it takes" attitude is what sets us apart from other technology service providers

Viable Network Solutions is a Chicago-based technology company specializing in support services for small and mid-size businesses.

As businesses come in all shapes and sizes, achieving the right functionality at the right level of investment becomes a key part of being successful. Viable Network Solutions offers an excellent range of networking, security, and infrastructure support services and solutions designed to address this challenge.

Viable Network Solutions challenges traditional IT service and support models that are based on billable hours as a measure of revenue production. We focus on providing vendor agnostic solutions, quality customer support, and high impact cost effective solutions for small and midsize businesses that are based on customer satisfaction and not utilization. The solutions provided by our experts allow our customers to return focus back to their core business objectives and not the ever-changing technology.


Viable Network Solutions was founded by leading technology professionals who were employed by big name technology companies that provided consulting services to fortune 500 companies. In 1998 the founders decided that businesses, specifically small and midsize businesses, deserved more than the overpriced under executed services that they were often sold. Viable Network Solutions was created to provide small and midsize businesses with fortune 500 expertise, solutions and services at reasonable rates.

At VNS, we believe our people, our commitment to providing excellent customer service and our "Whatever it takes" attitude are what set us apart from other technology service providers. Our technicians are the best and brightest in the business and love what they do. Our winning combination of people, expertise and solutions helps us not only meet but exceed client expectations every day.

Our partnerships with key technology providers are also very important. These partnerships help us ensure that working and reliable solutions will be applied to meet your technology requirements today, tomorrow and beyond.

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Our Services
"Excellent network security isn't a destination, its a posture"
years of business
We work with great brands. Close partnerships with really cool clients let us do world-class work.
  • American Power Conversion provides protection against many of the primary causes of data loss, hardware damage and downtime. APC is a leading provider of global, end-to-end AC and DC-based back-up power products and services, which include surge suppressors, uninterruptible power supplies (UPS), power conditioning equipment, power management software, and DC power systems
  • Cisco Systems, Inc. is the worldwide leader in networking for the Internet. Cisco hardware, software, and service offerings are used to create Internet solutions that allow individuals, small and medium size businesses to increase productivity, improve customer satisfaction and strengthen competitive advantage.
  • HP delivers vital technology for business and life. The company's solutions span IT infrastructure, personal computing and access devices, global services and imaging and printing for consumers, enterprises and small and medium business.
  • Ingram Micro Inc. is one of the world's largest technology distributors and a leading technology sales, marketing and logistics company.
  • Juniper Networks a global leader drives customer success through the deployment of new technology tools, which enable customers and partners to more effectively plan, build and operate their network infrastructures.
  • Barracuda Networks, Inc. offers industry-leading solutions designed to solve mainstream IT problems Ė efficiently and cost effectively - while maintaining a level of customer support and satisfaction second to none.
  • ScriptLogic Corporation is headquartered in Boca Raton, Florida and is the worldwide leader in streamlined, point-and-click client side administration of Windows networks.
  • Symantec is the global leader in information security providing a broad range of software, appliances and services designed to help individuals, small and mid-sized businesses, and large enterprises secure and manage their IT infrastructure.
  • Tech Data Corporation is a leading global provider of IT products, logistics management and other value-added services
  • Trend Micro Incorporated is a global leader in antivirus and Internet content security software and services. Trend Micro offers a fully integrated antivirus and anti-spam product that were developed specifically for Small and Medium Business.
  • VERITAS Software is the market leader in providing data-protection solutions to ensure your data is protected against any type of failure.
Core Values
Things We do better
10 Reasons You Should Trust Viable Network Solutions to Support Your Computer Network
Locally owned and operated since 1998. We have been in business since July 1998 and today we service businesses in the greater Chicago, Dallas and Indiana metropolitan areas. The key point here is that 7 of the 8 companies we began supporting in 1998 still leverage us today, 16 years later.
We believe listening is skill not an art. We learned early in our history not to presume we know what technology your business needs before you had the chance to convey the challenges your business is facing. As a result we remained as vendor neutral as possible which allows us to engage or provide thought leadership because we understand how technology should be used.
We genuinely want your business to get the most out of your existing technology. Or at least until the legacy technology does not negatively impact your business or place it on a perilous path. We know how to use technology to make businesses more profitable and productive. When a purchase is required we can assist with aligning the business need with the technology to minimize your spend.
We lead with expertise and services not hardware or software purchases.
We are easy to do business with. Whether you require onsite, emergency service, Managed IT, or remote support we are available 24x7x365. We have active support agreements with most technology companies which allows us immediate access to the highest level of support when required.
No Geek Speak. Our clients tell us that working with friendly, polite, and good-humored engineers is as important as the skills and service they provide.
We are ALWAYS available. Donít believe us? Just ask our wives, husbands and friends. We have a team that remotely monitors your servers, networking equipment, backup system and Internet circuit for errors and outages 24x7x365. Try as we might to prevent outages they do occur. And when they do, having direct access to your assigned team of experts will certainly make a difference.
We Are Big Enough To Handle Any Computer Project, and Small Enough To Give You The Attention You Deserve.
We do not claim to know it all. But what we do know we understand really, really, really well. We are experts regarding all things related to computer networking (WAN, LAN, Data Center and Wireless), server administration and management, security, and email services. And we are pretty good at desktop management, remote backup, troubleshooting, staff augmentation, working smarter not harder and doing the right thing.
For technology services we do not support or offer in house service for we have highly capable partners that might.
You wonít find us on Facebook, Twitter, YouTube or any other social media site. WHY? Thatís easy. Our primary business is supporting the technology that runs yours and not tweeting about it.
Contact Us
If you would like to be contacted about Viable Network Solutions's offerings and capabilities, call (312) 699-7011 or complete the form below.
Chicago, Illinois 60601
(312) 699-7011
(866) 351-7070
Copyright © 2021 Viable Network Solutions, LLC. All Rights Reserved.